Collection & Delivery

• I Can't Print My Label
• What time will the driver collect?
• Failed collection - Driver failed to collect parcel, what now?
• What is an Access Point?
• Can you deliver to a PO Box address?
• What is my cut off time?
• DPD 1 Hour Delivery Time-slot
• Why do some services have a residential surcharge?
• Late Delivery
• I Can't Track My Parcel
• My parcel / pallet has not been collected.
• When will my parcel arrive if it’s collected on a Friday on a next day service?
• What if I cannot wait in all day for my collection?
• What happens if there isn’t anyone at the delivery address when delivery is attempted?
• Can my collection driver call me before they arrive?